Welcome to the e‑commerce website of Nuohéng Industrial Co., Ltd. (hereinafter referred to as “the Company” or “we”). By using this website, you agree to comply with the following terms.

Article 1 – Acceptance of Agreement
When you register, access, or use any service of this website, you are deemed to have read, understood, and accepted all provisions of this Agreement. If you do not agree, please do not use the website.

Article 2 – Account Registration
2.1 You must provide true, accurate, and complete registration information and are responsible for maintaining its confidentiality.
2.2 You are fully responsible for all activities (including orders, comments, etc.) conducted under your account.
2.3 We reserve the right to refuse registration or to close any account.

Article 3 – Orders and Payment
3.1 Product information displayed on the website is for reference only. Your order constitutes an offer to purchase; a contract is formed only upon our confirmation of dispatch.
3.2 Prices are fixed at the time of ordering; shipping costs are calculated separately.
3.3 Payment methods include credit cards, electronic payments, etc., as specified on the page. All payments are processed through secure third‑party gateways.

Article 4 – Delivery and Returns
4.1 We will dispatch your order to the provided address as soon as possible, but we are not liable for delays caused by third parties such as customs or couriers.
4.2 Return Policy: If the product has a quality defect, you may contact us within 7 days of receipt to request a return. Returns due to non‑quality issues may require you to bear the shipping cost. Please refer to the returns instructions on the website for details.

Article 5 – Intellectual Property
All content on this website (including text, images, logos, software, etc.) is the intellectual property of the Company or its licensors. Reproduction, distribution, or commercial use without written permission is prohibited.

Article 6 – User Conduct
You shall not use this website for any illegal, fraudulent, or infringing activities, or to interfere with the normal operation of the website. We have the right to remove offending content and terminate services.

Article 7 – Disclaimer and Limitation of Liability
7.1 This website is provided on an “as‑is” basis, and we do not guarantee that it will be uninterrupted or error‑free.
7.2 To the maximum extent permitted by law, the Company shall not be liable for indirect damages or loss of profits, and any claim shall not exceed the amount of your most recent paid order.

Article 8 – Amendment of Terms
We may amend this Agreement at any time. The revised Agreement will be posted on the website. Your continued use constitutes acceptance of the amendments.

Article 9 – Governing Law and Dispute Resolution
This Agreement is governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising from this Agreement shall first be resolved through friendly negotiation; if negotiation fails, the dispute shall be submitted to the Hong Kong International Arbitration Centre (HKIAC) for arbitration in accordance with its then‑effective arbitration rules.

Article 10 – Contact Us
For any questions, please contact us at:
Email: hknuoheng@gmail.com
Address: Prince Edward Flower Market Road, Yau Tsim Mong District, Hong Kong SAR